Customer-First Approach
Project idea
- Route optimization
- Network of neighbors
- Improve customer satisfaction
Project challenges
- Route optimization
- Network of neighbors
- Improve customer satisfaction
Results
Turbo Last Mile is not just about improving logistics; it is also committed to sustainability and social impact, focusing on creating eco-friendly and community-based solutions that promote a greener, more efficient logistics ecosystem.
Planning Stage
Input
The customer had:
- Strong focus on superior customer service
- Large, regional final-mile delivery provider across the different region
- Dealing with the challenges of maintaining customer service
Analysis
On this stage we did the following:
- Rising delivery costs
- Inefficient route planning
- The need for precise, timely deliveries
Outcomes
The customer got:
- Insights and analytics
- Live tracking
- Route Optimization
- Delivery-linked checkout
Main features of the project
Real-Time Tracking, Smarter Routes, Timely Deliveries – Simplifying Your Experience
Advanced booking systems
Easily manage your deliverys with an easy-to-use platform that suits your business needs. Whether you prefer to book jobs manually as they arrive, schedule them in advance, upload multiple jobs in bulk, or connect seamlessly via API, this system provides the flexibility and efficiency to streamline your operations.
Advanced booking systems
Easily manage your deliverys with an easy-to-use platform that suits your business needs. Whether you prefer to book jobs manually as they arrive, schedule them in advance, upload multiple jobs in bulk, or connect seamlessly via API, this system provides the flexibility and efficiency to streamline your operations.
Results Obtained
The Turbo Last Mile project yielded significant improvements across various aspects of last-mile logistics.
Increased Operational Efficiency
By optimizing routes and leveraging data-driven insights, Turbo Last Mile significantly improved operational efficiency. Real-time tracking and automated dispatch management allowed for faster deliveries, reduced idle times, and minimized delays, ultimately leading to smoother operations and greater overall productivity.
Cost Reduction
The project’s hybrid approach enabled substantial cost savings through optimized routing and better resource allocation. By reducing delivery times and fuel consumption, Turbo Last Mile helped cut operational costs, making last-mile delivery more affordable while maintaining high standards of service.
Enhanced Customer Satisfaction
Through the integration of live tracking, advanced booking systems, and efficient dispatch management, customers experienced an improved delivery experience. Real-time updates, precise delivery times, and transparent tracking fostered trust and satisfaction, contributing to higher retention and repeat business.
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